Customer Insights

3VR by Identiv's Customer Insight products generate incredible value for brick-and-mortar retailers by transforming raw data from surveillance video into real-time, actionable insights.

Identiv Customer Insights

Don’t just count your customers. Understand who they are.

Why You’ll Love It

3VR by Identiv uses industry-leading video-mining technology to allow retailers to optimize operations by responding quickly to customer needs and market trends. Through an interactive dashboard, merchants can harness real-time in-store analytics to create a personalized, omni-channel experience, capturing shopper interest at every touchpoint. Video data is enhanced by putting it in context with other data sources such as POS, inventory or RFID for the most complete picture for dynamic decision-making.

What You Can Do With It

  • Track
    Track vital store data in one place and match against your goals.
  • Segment
    Use insights gained from real-time data to segment your audiences and products.
  • Target
    Set indicators to monitor the status of your goals, and minimize risks and surprises.
  • Compare
    Compare reports from multiple stores or sets of data to identify differentiators and opportunities.
  • Action
    Make business decisions that cater to your specific market segments.

Areas of Interest

Traffic

Traffic

Know when your customers visit your store.

Heatmap

Heatmap

Know where to place your product and where traffic jams occur.

Endcap

Endcap

Understand how long customers dwell at end caps and display walls and tables.

Conversion Rate

Conversion Rate

Know the sales and campaign effectiveness and changes through real-time feedback.

Directional Heatmap

Directional Heatmap

Know how you customers move through the store to effectively manage store layout and to make better merchandising decisions.

Demographics

Demographics

Understand who your customers are by age and gender.

Contact Sales

The Identiv Sales Team is here to answer your questions and get you what you need. Please give us as much information as possible and we’ll route you to the right team member.

This form is not for product support!
If you are in need of product support, please fill out our Identiv Product Support form.