Identiv Global Services

Identiv Global Services provides comprehensive, end-to-end services to support our customers through the entire lifecycle of their enterprise IT and security programs, including mobile, automation, cloud, asset management, monitoring and SP 800-171.

Taking care of you every step of the way.

Our closed-loop model provides a superior experience with 24/7 assistance from our team of support and system engineers, “find one, fix many” early access to patches, premier insight into product enhancements, and even a direct line to Identiv Product Management and Engineering.

Contact Global Services

Architecture and Design

Design for complex enterprise solutions
Virtual or cloud
Hirsch Velocity Software design, consolidation, and migration
SQL, network design, and architecture
Standard operating procedures
Operating systems
Reader and cards
FICAM
Custom software and engineering
HSPD12, NIST, FISMA, ISO, and C&A

Program Management

Resource and scheduling management
Install and audit S.O.P.
Software and hardware integration testing
Maintain testing/development lab
Advises on customer additions to both site and project planning
Direct line to both operational and support model
Inventory management
Logistics

Run and Maintain SLA

Service management functions
Onsite maintenance and support
Software patch and upgrades
Database maintenance
Velocity maintenance
System report on health
HA/DR testing
Integration testing
IDTelligence appliance (monitoring)

Support, System, and Software Engineering

24/7 support
End-to-end total solution support
End-to-end enterprise support
Systems engineers perform onsite work
Technical support provided by support engineers
Software engineers provide integration and product enhancement
Custom reporting

Security and Cyber Services

Threat mitigation
IA controls
C&A services
Audit services
ISO
Objective partner review
Information security
Security program design
PEN and physical security testing
Partner for protective services

Training and Processes

Hirsch Velocity Software
Server solution
Custom
Playbook
S.O.P.
Partner for corporate and security personnel
Streamline systems and processes