3VR Support

3VR's Tech Support team is staffed by a group of dedicated and experienced specialists ready to answer your questions about our products.

How to Get 3VR Technical Support


Certified Integrator Partners can get support via our Partner Portal


Feel free to email us anytime at: support_3vr@identiv.com


Want to chat? Give us a shout at:
+1 (877) 447-7249

Please Note: If you have purchased a 3VR product through one of our certified 3VR System Integrators, please contact your representative directly for first-level technical support. For all sales inquiries, please contact a 3VR Sales Representative at 3vrsales@identiv.com or +1 (415) 513-4611.

We provide support primarily for our 3VR Certified Security System Integrator Partners and are open Monday through Friday from 5 a.m. to 5 p.m. PDT, less holidays.

If you are a 3VR System Integrator Partner, you are eligible to access the 3VR Integrator Support Portal for a more comprehensive technical support knowledge base.