Identiv Global Services
Identiv Global Services provides comprehensive, end-to-end services to support our customers through the entire lifecycle of their enterprise IT and security programs, including mobile, automation, cloud, asset management, monitoring and SP 800-171.
Our closed-loop model provides a superior experience with 24/7 assistance from our team of support and system engineers, “find one, fix many” early access to patches, premier insight into product enhancements, and even a direct line to Identiv Product Management and Engineering.
Contact Global Services
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Architecture and Design
- Design for complex enterprise solutions
- Virtual or cloud
- Hirsch Velocity Software design, consolidation, and migration
- SQL, network design, and architecture
- Standard operating procedures
- Operating systems
- Reader and cards
- FICAM
- Custom software and engineering
- HSPD12, NIST, FISMA, ISO, and C&A
Program Management
- Resource and scheduling management
- Install and audit S.O.P.
- Software and hardware integration testing
- Maintain testing/development lab
- Advises on customer additions to both site and project planning
- Direct line to both operational and support model
- Inventory management
- Logistics
Run and Maintain SLA
- Service management functions
- Onsite maintenance and support
- Software patch and upgrades
- Database maintenance
- Velocity maintenance
- System report on health
- HA/DR testing
- Integration testing
- IDTelligence appliance (monitoring)
Support, System, and Software Engineering
- 24/7 support
- End-to-end total solution support
- End-to-end enterprise support
- Systems engineers perform onsite work
- Technical support provided by support engineers
- Software engineers provide integration and product enhancement
- Custom reporting
Security and Cyber Services
- Threat mitigation
- IA controls
- C&A services
- Audit services
- ISO
- Objective partner review
- Information security
- Security program design
- PEN and physical security testing
- Partner for protective services
Training and Processes
- Hirsch Velocity Software
- Server solution
- Custom
- Playbook
- S.O.P.
- Partner for corporate and security personnel
- Streamline systems and processes
Interested in working with Identiv Global Services?