Global Services

Welcome to Identiv Global Services (IGS)

We believe in delivering more than just products. We are committed to providing a highly personalized experience that transcends typical customer support. Welcome to Identiv Global Services (IGS), where we offer premier support services tailored to your unique needs.

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What Sets IGS Apart?

While all customers receive standard technical support, IGS takes it several steps further. When you engage with IGS, you're not just another support ticket; you're a valued partner in our ecosystem. Here's how:

  • Front-of-the-Line Privileges: Skip the queue and gain immediate access to our highly trained IGS engineers.

  • Specialized Attention: Our engineers have a deep understanding of your unique issues because they're often the ones implementing your solutions.

  • Rapid Custom Integration: Need a feature fast? Our development team can quickly integrate custom features much faster than the core team.

Personalized, 24/7 Support

Customers of IGS receive a specialized contact number for 24/7 support. Want to speak directly to a team leader for immediate concerns? You have that option.

Our Mission

IGS gathers crucial field data to inform Identiv’s broader mission and values, ensuring customer needs and issues are communicated directly to senior management.

Ready to Learn More?

Fill out the form below to connect directly with the IGS team.