After acquiring 3VR, our first step was to bring in some new big management guns to help address the challenges that faced 3VR and, ultimately, you, the 3VR customer. This included new engineering, product management, and project management leadership, as well as bringing in immediate additional investment into 3VR’s software development resources. We also spent a lot of time listening to the pain points from our customers, because customers using the product today are always going to be Identiv’s biggest priority. If we can solve your challenges, new customers using 3VR will have a better product to use.
Over the last year, we’ve reformatted how we prioritize the 3VR roadmap, paying special attention to what needs to be optimized and improved. We also reformatted how we develop and how we test that development, ensuring any and all future updates arriving into your hands aren’t painful to use. The result has been a very strong set of releases over the last six (6) months that have prioritized your needs and addressed your problems.
But you probably want specifics, so here they are.
We introduced four (4) specific updates over the last six (6) months, the latest of which, 22.214.171.124, was introduced in late January 2019. These releases have:
- Optimized and improved the performance of VisionPoint, Enterprise Server, System Manager, and the Ops Center client
- Improved the update process to ensure updates go smoothly, including a brand-new, extensive QA and regression testing process (on that note, please be aware that if you wish to utilize 126.96.36.199, you’ll need to make sure your system is on at least the 188.8.131.52 version first; for example, if you’re running 184.108.40.206, you’ll need to run the 220.127.116.11 update first, and after that, any you can update to any future version directly)
- Improved our camera driver suite — this is a temporary effort while we regroup to rebuild our ONVIF capabilities, which we plan on completing in 2019
- Added additional camera configurability, including surfacing specific controls for GoV length and support for newer 360 cameras
- We also restructured our patch notes for each release so that it is short, concise, and tells you exactly what’s needed to perform the update, as well as the major changes in that update, including any known major issues
There’s a lot more detail than what we’ve presented above, and we invite you to review the patch notes for the 18.104.22.168, 22.214.171.124, and 126.96.36.199 releases if you’re interested in those specifics.
Again, one of the major improvements we’ve made in developing these updates is extensive QA testing to ensure the upgrades will succeed with minimal downtime to the system.
Who Can Upgrade?
All 3VR customers receive one year of free updates with their purchase, whether that be a 3VR appliance or a software license for use on customer-owned third-party hardware. After the first year, updates require a Software Maintenance Agreement (SMA) or Software Support Agreement (SSA) in order to receive future updates. If you’re not currently under such an agreement, but you’re interested in testing an update, please work with your Identiv Sales Manager and we’ll be glad to make accommodations. We’re excited about what we’ve accomplished recently, and we want you to be excited about it, too.
The version you can update your 3VR appliance to depends on the generation of that appliance. Though the below matrix doesn’t cover every single hardware revision, it’s a good general key to understand what you can update to:
|Appliance Type||Max Upgrade Version||Note|
|P Series||188.8.131.52||No longer supported|
|P2 Series||184.108.40.206||No longer supported|
|E Series||220.127.116.11||No longer supported|
|S1 Series||7.0.3||No longer supported|
|S2 Series||18.104.22.168||No longer supported|
|1000 Series||22.214.171.124||No longer supported|
|1100 Series||126.96.36.199||Currently Shipping|
|2000 Series||188.8.131.52||No longer supported|
|2100 Series||184.108.40.206||Currently Shipping|
|3000 Series||220.127.116.11 (will cap at future 18.104.22.168 release)||End of Sale – Support Limited|
|3100 Series||22.214.171.124 (will cap at future 126.96.36.199 release)||Currently Shipping|
|4000 Series||188.8.131.52 (will cap at future 184.108.40.206 release)||End of Sale – Support Limited|
|4100 Series||220.127.116.11 (will cap at future 18.104.22.168 release)||Currently Shipping|
|5000 Series||22.214.171.124 and all future foreseeable releases||End of Sale – Support Limited|
|5500 Series||126.96.36.199 and all future foreseeable releases||End of Sale – Support Limited|
|5600 Series||188.8.131.52 and all future forseeable releases||Currently Shipping|
Our Plans For 2019
In 2019, we’ve already introduced our first release (184.108.40.206) and are planning our 220.127.116.11 release timed with ISC West 2019 in Las Vegas in early April. That release will include new functionality, including IPv6 support and possibly H.265 support, as well. Beyond that, our Q3 release will focus on the re-architecture of some core 3VR components to aid in future scalability, as well as the re-architecture of our ONVIF driver to include the latest profiles and to make ONVIF the main go-to driver for 3VR software.
Stay tuned for more announcements on the evolution of 3VR this year, next year, and beyond!